PRI and SIP Trunking
Designed for reliability and performance
PRI & SIP Trunking is delivered across iTeraTEL’s reliable fiber-based network, ensuring high availability and consistent call quality. The service is powered by a state-of-the-art switching platform that supports most standards-based PBX systems, making it easy for customers to integrate SIP Trunking into their existing voice environment.
Why iTeraTEL's PRI & SIP Trunking?
Enterprise SIP Network
Our enterprise SIP network is built for business. Spanning across multiple datacenters with carrier redundancy, we’ll keep your calls flowing.
Supported by SLAs
PRI & SIP Trunking solutions that are backed by Service Level Agreements and round-the-clock assistance from iTeraTEL’s Network Operations Center. Gain peace of mind knowing they have expert support available at any time.
Redundant Tier-1 Network
We utilize Tier-1 upstream providers to route your traffic. You get the best voice quality on a redundant platform to ensure optimal performance and reliability.
Cost Efficiency
One of the most compelling advantages of SIP Trunking is its cost-effectiveness. By eliminating the need for traditional phone lines and their associated hardware, businesses can significantly reduce installation and maintenance costs.
SIP Trunking Features
PRI and Analog Connectivity
You can also bring your traditional PRI PBX phone systems to our PRI service and have up to 23 simultaneous call sessions. Along with this, you get all the calling features you need for daily business.
DID’s & Number Portability
Transfer your phone numbers from another carrier to iTeraTEL or choose from local/enhanced DID numbers in over 26 countries.
High Quality
Provides Quality of Service (QoS) SLAs with voice prioritization to ensure that you are receiving overall optimal performance and clear, reliable voice while maximizing bandwidth.
Advanced Security
Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) encryption to protect your SIP communications.
Reliable T.38 Faxing
Deliverability, security and volume – iTeraTEL’s T.38 enabled SIP Trunks deliver all three for today’s mission-critical fax applications and organizations who need to fax at scale.
Integrated Compliance
Native support for STIR/SHAKEN and Enhanced 911 means you’re always regulation-ready.
Explore more services
Call us at 1.855.22.ITERA for more information about our business solutions. Or, fill out and submit this form. Then, schedule a Microsoft Teams call by selecting a day and time that works for you.
Dedicated Internet Access
Ensure mission-critical performance with iTeraTEL Dedicated Internet Access—guaranteed symmetric bandwidth, low latency, and comprehensive SLAs
Structured Cabling
We can help you build or transform your network infrastructure into one that gives you a flexible growth model that will support ever-evolving technologies well into the future.
Managed IT Services
Proactive monitoring, security protection, and helpdesk support so your Canadian business runs smoothly without the overhead of a full IT department.
Ready to discuss what's next for your business?
Call us on 855.22.ITERA for more information about our business solutions. Alternatively, you can complete the form, and a sales expert will reach out.
Sales experts are available Monday – Friday, 8 a.m. – 5 p.m. EST.
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Frequently Asked Questions
What is a SIP Trunking Service?
SIP trunking service connects your PBX system or unified communications platform to the public switched telephone network (PSTN) over an internet connection. Instead of using traditional phone lines, it sends voice calls, video conferencing, messaging and SMS over a single IP connection. It offers cost-effective outbound calling and inbound toll-free numbers while maintaining real-time call quality and uptime.
What makes iTeraTEL different from other SIP providers?
Unlike many SIP trunking service providers, iTeraTEL owns and operate our own network and are fully licensed as a proposed competitive local exchange carrier (CLEC) by the Canadian Radio-television and Telecommunications Commission (CRTC).
How many calls can a SIP trunk handle?
A SIP trunk can handle multiple calls at once, depending on the number of channels assigned. Each channel supports one incoming or outgoing call and businesses can scale the number of channels based on call volume.
What are the benefits of SIP trunks vs. PRI?
The primary benefits of SIP trunks compared to Primary Rate Interface (PRI) are cost savings, cloud flexibility, and scale. Because SIP trunks are elastic, businesses can scale SIP services up and down to meet demand easily.
In addition, cloud-based voice like SIP removes the need for fixed overhead costs and on-premise equipment. The infrastructure costs for SIP trunking are also lower because SIP eliminates the need for primary rate interfaces (PRIs), which requires enterprises to buy lines in bundles of 23. PRI customers who need 10 lines have to buy a bundle of 23, leaving 13 unused. SIP trunking, however, can be purchased in whatever number of units a business requires.