Enterprise Managed Voice
Centralized voice solutions for global teams
Consolidate your voice infrastructure into a single hosted platform. The solution is designed with precision and powered by innovation, integrating every aspect of business communication – including voice, text, video, email, fax, and meetings – into a single, easy-to-use interface.
Consolidate Services
Eliminate the hassle of managing multiple carriers with a single, global solution tailored to your needs.
Global Coverage
Stay connected with voice services available in 137 countries and full PSTN replacement in 50+.
Why Enterprise Managed Voice?
Scalability
Eliminate physical hardware with a cloud-based phone system. Easily expand across multiple global locations without the cost or complexity of traditional infrastructure.
Transparent Pricing
We provide cost-effective, flexible plans that scale with your business, ensuring you get the best value without any unexpected charges.
Simple Setup and Integration
Get started quickly with seamless integration into your existing environment. Connect with CRM, and APIs to centralize communication, streamline management, and enhance productivity.
Enhanced experience for mobile devices
Stay connected anywhere — the iTeraTEL Mobile App lets you make and receive calls, check voicemail, and manage your phone settings from your smartphone using your business number.
The iTeraMobile app is available to existing subscribers of iTeraTEL service, all you need to do is login using your QR code. (Data charges may apply to mobile app usage depending on your mobile plan).
Hardware Options
Desktop, cordless, or a mix of both? How about conference room phones? Maybe you have a compatible phone you’d like to keep? You’re covered with lots of options.
Poly Edge E100/E200, E300, E400, E500
- Powerful business phone
- Crystal-clear conversations
- Supports advanced features like Busy Lamp Field and Shared Call Appearance
- Enhanced One-touch Call Hold feature included at no additional cost
Poly CCX 600
- Great for executive users
- Color touchscreen
- Acoustic technology helps eliminate background noise
- Enhanced One-touch Call Hold feature included at no additional cost
Poly Rove 30 and 40
- Hands-free communication with headset jack and belt clip
- Microban® antimicrobial technology for cleaner phones
- Dust-tight and water-resistant
- Rove 40 includes built-in Bluetooth
Poly Trio 8300
- Advanced IP conference phone
- HD voice technology
- UC features, like unified messaging
- Built-in Bluetooth
Poly Analog Terminal Adapter
- Supports analog devices
- Connects analog phones to the Internet
Cisco 6821, 7841, 8851, 8861
- High-quality, full duplex wideband audio
- HD voice technology
- Gigabit Ethernet and 802.3af/at Power over Ethernet
- Supports Busy Lamp Field and Shared Call Appearance
Yealink W76P, W79P
- DECT cordless technology for secure communications
- HD voice technology
- Provision up to 4 handsets per base
- 30 hours talk time, 400 hours standby time
Yealink T33G, T43U, T46U, T48U, T57W
- HD voice technology
- Dual-port Gigabit Ethernet
- Integrated Power over Ethernet (PoE)
- Entry-level to Executive models available
Hosted PBX Features
Web Portal
Our portal walks you through using and managing your service. Online help and support articles offer additional guidance.
Time Conditions
Time/Date based routing of calls for example route inbound calls normally Mon-Fri 9 to 5, all other times to voicemail. Built in holidays etc.
Voicemail to Email
Convert voicemails into audio files delivered directly to email inboxes, keeping teams responsive even when away from their desks.
Voice AI Agents
Integration with OpenAI’s voice agents, you can deploy AI-powered voice agents directly in your communication environments.
Hot Desking
Simply enter a code on any of your office phones at any location (even home office) and it becomes your extension.
Conference Call
Conduct conference calls. Connect your desired extensions to one call while ensuring a quality connection.
Fax to Email
An advanced feature that enables you to send and receive faxes through your email address.
Follow Me / Call Hunting
Route calls to you when you’re not in the office. Have calls route to one location or to hunt several locations sequentially.
Call Routing
Route the call to the appropriate department or agent based on their caller id information to enhance customer retention rate.
Auto Attendants (IVR's)
Create branded, multi-level auto attendants that guide callers to the right destination quickly. IVRs reduce call handling time, eliminate confusion, and ensure customers reach the correct department without unnecessary transfers.
Technology that covers all your bases.
Call us at 1.855.22.ITERA for more information about our business solutions. Or, fill out and submit this form. Then, schedule a Microsoft Teams call by selecting a day and time that works for you.
Dedicated Internet Access
Delivers enterprise-grade performance with the flexibility to provision where you need it, scale from 1Gbps to 100Gbp.
Structured Cabling
We can help you build or transform your network infrastructure into one that gives you a flexible growth model that will support ever-evolving technologies well into the future.
Managed IT Services
Proactive monitoring, security protection, and helpdesk support so your Canadian business runs smoothly without the overhead of a full IT department.
Ready to discuss what's next for your business?
Call us on 855.22.ITERA for more information about our business solutions. Alternatively, you can complete the form, and a sales expert will reach out.
Sales experts are available Monday – Friday, 8 a.m. – 5 p.m. EST.
We are committed to protecting your privacy.
Frequently Asked Questions
What is and how does hosted PBX work?
A Cloud PBX (Private Branch Exchange) is a virtual phone system hosted in the cloud, enabling businesses to manage calls, voicemails, and extensions without on-premise hardware. It offers scalability, cost-efficiency, and seamless integration with tools like CRM systems, enhancing productivity for remote and distributed workforces.
Can I use my active phone number with hosted PBX?
Yes, sure. You don’t have to buy a new phone number and lose your active number when switching to a new hosted PBX provider. Almost all Canada and USA telephone numbers can be seamlessly ported into our system and be used without any restrictions.
What happens if my Internet goes down?
We have multiple solutions that can make sure you can continue to receive calls even when your Internet goes down. For example, you can have calls diverted to your mobile phone if you are offline, this way you can continue to receive calls without any Internet connection. LTE backup options are also available.
How does iTeraTEL’s Cloud Phone System PBX support business growth?
Cloud Phone System Hosted PBX empowers businesses with a cloud telephony solution that is quickly scalable as you gain new clients. It integrates easily with existing CRM, IoT, and UCaaS platforms, lowering start-up or platform switching development costs. Its open architecture and comprehensive API allow extensive customization, while real-time billing with no per-user fees maximizes profitability.
My business relies on phones being available at all times. Can you guarantee that my phones will always work?
We guarantee 99.9% SLA backed uptime on all our systems. All parts of the hosted PBX are fully redundant, meaning that there is no single point of failure.